Shipping policy

Processing Time
All orders are processed within 1–3 business days.
You will receive a confirmation email once your order is shipped.

Shipping Time
We ship orders within the United States.
Standard delivery usually takes 3–8 business days, depending on your location and the carrier (USPS, UPS, or FedEx).

Shipping Rates
Shipping costs are calculated at checkout based on your order weight and destination.

Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to update.

Incorrect Address
Please make sure your shipping address is correct.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

Lost or Missing Packages
If your package is marked as “Delivered” but you did not receive it, please contact the carrier directly.
We are not responsible for packages lost after the carrier confirms delivery.

Damaged Packages
If your order arrives damaged, please contact us within 48 hours with photos of the damaged item and packaging. We will assist you with a replacement when possible.

Contact
For any shipping questions, email us at temnorr@gmail.com